Text messages
How we ask permission, what we send, and how to stop.
How you opt in
Consent is collected in the Wrench Wallet mobile app, during sign-up. You enter your own mobile number and check a box agreeing to receive messages. The box is not checked for you, and the account cannot be created without it.
This is the exact wording shown next to that checkbox:
When you agree, we store the wording above alongside your number and the date and time you agreed, so there is a record of what you consented to.
What we send
- An invitation, once
- When your tool dealer launches their rewards program, telling you how to join.
- Rewards and promotions
- Occasional messages about points you have earned or offers from your dealer.
- Program updates
- Changes that affect your account or the rewards available to you.
Message frequency varies. Most customers receive a handful of messages a year. Message and data rates may apply.
How to stop
Reply STOP to any message and we will not text you again. Reply HELP for help, or email support@fortdetroitlogistics.com.
You can also turn messages off in the app at any time. Opting out of texts does not close your account or affect the points you have earned.
Your number
We do not sell your phone number, and we do not share it with anyone outside the dealer whose program you joined. Read the privacy policy for what we collect and why.
Carriers are not liable for delayed or undelivered messages.